The Ozarks Small Business Incubator (OzSBI) management and staff have compiled this Client Polices & Procedures Manual as a point of ongoing reference for all Clients. It is intended to avoid misunderstandings and help Clients benefit from the synergy of operating in a shared business environment. We are here to assist you in the growth and development of your business in any way we can. Please keep this document handy for future reference as it may be updated from time to time. All Clients, employees, and volunteers must become familiar with the manual’s contents. We look forward to working with you and your new business.