Supervisory and Leadership Series (Day Two)
We are bringing back the Supervisory and Leadership Workshop Series from the University of Missouri (MU) Missouri Training Institute (MTI) for 2019!
All sessions are $665 General or $615 for OzSBI Members (includes lunch each day)
Single Full Day Session is $225 General or $195 for OzSBI Members (includes lunch)
Single Half Day Session is $150 General or $130 for OzSBI Members
Online registration is available here for all sessions. You may also register by calling the OzSBI office at 417-256-9724 or by emailing firstname.lastname@example.org
The deadline to register for the entire series is May 23rd at 2 p.m. The deadline to register for a full day or half day session is the Tuesday before that session by 2 p.m.
Day 1: Building Effective Relationships (full day session, 9 a.m. to 4 p.m.) May 31
Building effective relationships with the coworkers you supervise is one of the best strategies to ensure team performance and prevent future conflicts. By focusing on relationships, you gain trust and respect. Learn how to create healthy work relationships based on trust, mutual respect, personal responsibility and honest communication with this full day session.
Day 2: Communicating Successfully (full day session, 9 a.m. to 4 p.m.) June 7
Successful communication requires more than just speaking your mind loudly enough for others to hear you. This session will identify the basic principles of the communication process. You will develop use of your TRUE COLOR to better communicate with others with this session.
Day 3: Your Legal Responsibilities (A.M. half day session, 9 a.m. to 12 p.m.) June 14
Supervisors must protect their organization from liability. In this session, you will review legislation that prohibits discrimination in employment. You will explore the legal responsibilities of the supervisory role by examining best practice solutions to discrimination, sexual harassment and the progressive discipline process.
Day 3: Managing Conflict (P.M. half day session, 1 to 4 p.m.) June 14
In the workplace, even healthy differences can escalate into conflict. Addressing conflict quickly and effectively is a crucial supervisory skill. This session enables you to define conflict, contributing factors and three progressive stages. You will discuss five conflict management styles and learn your role and the steps to take in managing conflict between others.
Day 4: Coaching Employees (full day session, 9 a.m. to 4 p.m.) June 21
The coaching process is central to performance management. By creating the appropriate climate and context to empower individuals and teams, great coaches are able to achieve extraordinary results. The workshop will provide you the coaching tools you need to motivate, delegate and diagnose performance problems, provide performance feedback and facilitate the problem-solving process for employees.
Faciliated by: Rae Lyon
Rae Lyon serves as the Associate Director for Missouri Training Institute (MTI) with more than 20 years of management, leadership and training experience in the banking, marketing, human resource, and education industries. Rae consults with organizational leaders to develop and deliver customized training programs on a variety of supervisory and management-related topics.