Streamlining Business Processes

Join a group of fellow entrepreneurs, small business owners and a GrowthWheel Certified Advisor in this workshop about designing business processes that create value to both your company and your clients! Explore the options for streamlining your business processes and delegating tasks to the right people. 

This workshop will allow you to: 

  • Review current processes in your business
  • Explore the opportunities to streamline business processes to release time and create more value
  • Plan the outsourcing of certain processes 
  • Create a culture that stimulates improvements
  • Make an action plan for improving your business processes
  • Create a toolstack to work with your business processes
  • Create a 30-60-90 Days Action Plan for your next steps
  • Gain ideas and feedback from other entrepreneurs


Date: Tuesday, March 26, 2019

Time: 6 - 8:30 p.m. 

Price: $35 for general public, $25 OzSBI members

Location: OzSBI Conference Room

Register: Click Here to register online

Deadline to register is Friday, March 22, at 2 p.m. 

Light refreshments will be provided.


Faciliated by: 

Ila Sloan

As the Financial Administrator, Ila Sloan manages OzSBI’s microloan programs, the finances of the incubator, mentors clients and teaches workshops. She moved to West Plains with her husband Mark from San Antonio, Texas, and brought with her over 25 years of banking experience. Ila most recently worked for the Bank of San Antonio as their Credit Manager where she managed the credit analyst department responsible for reviewing, monitoring and underwriting new and existing commercial loans. Ila graduated from Baker University in 2005 where she received her Bachelor of Science in Business Management.

Heather Fisher 

As the Executive Director, Heather W. Fisher oversees all OzSBI’s programs, recruits new clients, and mentors businesses. She is a certified Business Advisor with GrowthWheel and LaunchU. Heather moved to the West Plains in 1998 and with her husband Chrys and has two sons. She holds a Masters in Social and Economic Development from Washington University. Previously, Heather served in the Peace Corps, was the Economic Developer of Thayer and Oregon County, and owned a grant writing business.

Joshua Shirley

Joshua Shirley began his business experience as an intern at an accounting firm, then graduated from University of Arkansas, Fayetteville with a BA in Business Management. He went to work as Office Administrator at the First Presbyterian Church, then as CFO at Spectrum Property Management. He married Autumn Shirley in 2007, prompting his move to the West Plains area, where he began his own business as an IT consultant. He began at FundRaiser Software on a consulting basis and was subsequently hired in 2008. Joshua is now co-owner of the business and serves as its CFO. This wide variety of business experience has led to out-of-the-box thinking for many common business solutions.

Date of Event: 
Mar 26 2019 -
6:00pm to 8:30pm